MGT502 Solved MCQs Mega File

Q.1. The behaviour of people is influenced by which of the following factors?

  • Psychological needs.
  • Individual drives
  • Social roles and status
  • All of the given option

Q.2. The greatest contribution of which one of the following to OB is through their study of group behaviour in organizations, particularly formal and complex organizations?

  • Sociology
  • Psychology
  • Anthropology
  • Social Psychology

Q.3. Which one of the following set of skills is best representing the required competencies of managers?

  • Leading skills and motivational skills
  • Organizing skills and interpersonal skills
  • Technical skills, human skills and conceptual skills
  • Motivating skills and intrapersonal skills

Q.4. The smell of fresh cake baking makes Athar’s mouth water is an example of one of following learning theory?

  • Social learning
  • Classical conditioning
  • Operant conditioning
  • Reinforcement theory

Q.5. Imran’s personality shows that he is dependable, well organized and responsible. According to the Big Five model; which of the following is right dimension for describing Imran’s personality?

  • Agreeablness
  • Extroversion
  • Emotional stability
  • Conscientiousness

Q.6. Which of the following are the categories into which emotions are grouped?

  • Simple and complex
  • Positive and complex
  • Positive and negative
  • Complex and negative

Q.7. Emotional responses that the organization requires workers to show and considers appropriate in a given job are called:-

  • Displayed emotions
  • Moods
  • Felt emotions
  • Emotional intelligence

Q.8. Organizational members who intentionally violate established norms that result in negative consequences for the organization, its members, or both, show:-

  • Emotional labor
  • Deviant workplace behavior
  • Emotional disorder
  • None of the given above

Q.9. What do we call the process by which individual organize and interpret their sensory impression in order to give meaning to their environment?

  • Perception
  • social verification
  • environmental analysis
  • outlook

Q.10. The awareness that a problem exists and that a decision needs to be made is a/an:-

  • Perceptual issue
  • Ethical issue
  • Emergency issue
  • Cognitive issue

Question No: 11    ( Marks: 1 )    – Please choose one

 The opinion or belief segment of an attitude is described by which component of attitude?

► Cognitive

► Affective

► Behavioral

► Behavior intension

Question No: 12    ( Marks: 1 )    – Please choose one

 Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best described these values?

► Terminal values

► Instrumental values

► Theoretical values

► Social values

Question No: 13    ( Marks: 1 )    – Please choose one

 Guatemala is a country where inequalities exist showing gap between rich and poor. Which of the following value is truly representing the state of Guatemala?

► Power distance

► Individualism

► Collectivism

► Uncertainty avoidance

Question No: 14    ( Marks: 1 )    – Please choose one

 The Big Five model is related to ________________

► Perception

► Personality

► Experience

► Culture

Question No: 15    ( Marks: 1 )    – Please choose one

 Which dimension of the Big Five model refers to be pleasant and accommodating in social situations?

► Extroversion

► Openness to experience

► Emotional stability

► Agreeableness

Question No: 16    ( Marks: 1 )    – Please choose one

 Which of the following is NOT one of the traits according to the Big Five Model?

► Conscientiousness

► Extroversion

► Agreeableness

► Self actualization 

Question No: 17   ( Marks: 1 )    – Please choose one

 Emotional Responses that the organization requires workers to show and considers appropriate in a given job are called:

► Felt Emotions

► Displayed Emotions

► Moods

► Emotional Intelligence

Question No: 18    ( Marks: 1 )    – Please choose one

 Which of the following is NOT one of the six universal emotions, as agreed upon by most contemporary researchers?

► Anger

► Fear

► Hate

► Sadness

Question No: 19    ( Marks: 1 )    – Please choose one(chap 12)

 Sana is a group leader at interior designing firm. She is concerned with the achievement of her peers and subordinates, she appreciate their suggestions and motivates them to come up with something new and unique. Which of the following is Sana’s style?

► Conceptual

► Behavioral

► Directive

► Analytical

Question No: 20    ( Marks: 1 )    – Please choose one (chap 11)

 “Just because he was late in his first class, his teacher thinks he is irresponsible student”. Which error teacher has commited in this case?

► Selective perception

► Stereotyping

► Hallo effect

► Social perception

Question No: 21    ( Marks: 1 )    – Please choose one(chap 11)

 It is not possible for Mr. Asim to understand everything he sees, he notices a few of the things, we can say that he engages in:

► Assimilating

► Selective perception

► Halo Effect

► Target Perception

Question No: 22    ( Marks: 1 )    – Please choose one

 According to attribution theory, which of the following is an example of externally caused behavior?

► An employee is late because of a flat tire.

► An employee was promoted because of his abilities

► An employee was fired because he slept on the job.

► An employee was promoted because he was hard working.

Question No: 23    ( Marks: 1 )    – Please choose one

 According to attribution theory, if someone shows different behaviors in different situations then this can be termed as___________.

► Consensus

► Distinctiveness

► Reliability

► Consistency

Question No: 24    ( Marks: 1 )    – Please choose one

 Which of the following statement best describes “motivation?”

► Results in a level of efforts put by a group

► Intensifies an individual’s efforts from others

► Guides an individual’s efforts towards a goal

► Meets an individual’s needs, wants and demnands

Question No: 25    ( Marks: 1 )    – Please choose one

 Shahid is a salaried employee whose job is to proof read legal documents. He discovers that he is paid substantially more than his colleagues, even though their jobs and performances are very similar. What is likely to be his reaction to this discovery according to equity theory?

► The quantity of documents he proofreads will decrease

► The quality of documents he proofreads will decrease

► The quantity and/or the quality of documents he proofreads will increase

► There will be no effect of this fact on his performance

Question No: 26    ( Marks: 1 )    – Please choose one

 What continuum in the two-factor theory is made up of the hygiene factors?

► No dissatisfaction to dissatisfaction

► No dissatisfaction to satisfaction

► Satisfaction to no satisfaction

► Satisfaction to dissatisfaction

Question No: 27    ( Marks: 1 )    – Please choose one

 Which of the following is NOT a biographical characteristic?

► Region

► Age

► Sex

► Tenure

Question No: 28    ( Marks: 1 )    – Please choose one

 Which of the following statements concerning tenure is NOT true?

► Tenure does not appear to be a good predictor of employee productivity

► Tenure and satisfaction are positively related

► Tenure is a good variable in explaining turnover

► Tenure and organizational investment are negatively related

Question No: 29    ( Marks: 1 )    – Please choose one

 What does MBO provide for the individual employee?

► Specific performance objectives

► Precise job descriptions

► Clear direction and purpose

► Higher salaries

Question No: 30    ( Marks: 1 )    – Please choose one

 Individual decisions are generally preferable to group decisions when which of the following is required?

  • Speed
  • Creativity
  • Acceptance
  • Quality


MGT502 Midterm Short Notes (Subjective Portion)

Q. What are the common skills exhibited by an effective manager?

A skill is an ability to act in a way that allows a person to perform highly in her or his role. Managers need three types of skills:

  1. Conceptual Skills
  2. Human Skills
  3. Technical Skills


  1. Conceptual skills to analyze and diagnose a situation to distinguish between cause and effect;
  2. Human skills to understand, work with, lead, and control the behavior of individuals and groups
  3. Technical skills job-specific knowledge and techniques required to perform an organizational role.

Effective managers need all three types of skills—conceptual, human, and technical. For example,

Entrepreneurs often are technically skilled but lack conceptual and human skills. Scientists who become managers have technical expertise, but low levels of human skills.

Management Skills

Robert Katz has identified three essential management skills: technical, human, and conceptual.

  1. Technical Skills
  • The ability to apply specialized knowledge or expertise. All jobs require some specialized

expertise, and many people develop their technical skills on the job.

  1. Human Skills
  • The ability to work with, understand, and motivate other people, both individually and in

groups, describes human skills. Many people are technically proficient but interpersonally incompetent

  1. Conceptual Skills
  2. The mental ability to analyze and diagnose complex situations
  3. Decision making, for example, requires managers to spot problems, identify alternatives

that can correct them, evaluate those alternatives, and select the best one.

Skills Exhibited by an Effective Manager

  1. Clarifies goals and objectives for everyone involved
  2. Encourages participation, upward communication, and suggestions
  3. Plans and organizes for an orderly work flow
  4. Has technical and administrative expertise to answer organization-related questions
  5. Facilitates work through team building, training, coaching and support
  6. Provides feedback honestly and constructively
  7. Keeps things moving by relying on schedules, deadlines, and helpful reminder
  8. Controls details without being over-bearing
  9. Applies reasonable pressure for goal accomplishment
  10. Empowers and delegates key duties to others while maintaining goal clarity and commitment
  11. Recognizes good performance with rewards and positive reinforcement

Q. Describe the situations under which a company or a manager should use teams.
Manager should use teams during work for every kind of work, manager should use teams but if a work is challenging and complex then the use of teams is increased
or critical work
to complete a certain task
to meet the objectives of the company
to attain goals
to meet the targets

Q. Different cultures have different ways of decision making. How cultural differences affect the decision making of managers? Discuss.
The rational model makes no acknowledgment of cultural differences. We need
to recognize that the cultural background of the decision maker can have
significant influence on:
a. selection of problems
b. depth of analysis
c. the importance placed on logic and rationality
d. whether organizational decisions should be made autocratically by an
individual manager or collectively in groups
2. Cultures, for example, differ in terms of time orientation, the importance of
rationality, their belief in the ability of people to solve problems, and preference
for collective decision making.

Q. How can an organization build effective teams for different tasks?

To build and effective team for different tasks , manager of an organization need to understand the individual strength bringing each person to the team .While selecting the person , manager should keep in mind the strength of the person and should allocate the work assignment accordingly. Following are the main points which a manager need to keep in mind while building an effective team for different tasks.
1- Size of team:
a. Very small teams are likely to lack for diversity of views.
b. Large teams have difficulty getting much done.
c . Best range of numbers of team members is 5-12
2- Member flexibility:
It will improve the adoptability and will make it less valiant on any single member.
3- Leader ship
Agreeing on the specifics of work and how they fit together to integrate individual skills requires team leadership and structure. Leader ship not always require self managed teams often perform better than team.
4- Climate of trust:
Members should trust not only each other but also on their leaders it will help to take risk and commitment to the goals of their leaders.
Without conflicts a team is likely to become apathetic and stagnant. On teams performing non-routine activities, disagreements among members about task content is not detrimental. It is often beneficial because it lessens the
likelihood of groupthink.
Social loafing:
Effective teams undermine this tendency by holding themselves accountable at both the individual and team level.